Manual campaign report

Send messages to your leads and see how successful these messages are

Once you’ve sent a manual message, you can check its statistics in the “Analytics” – “Manual campaign reports” section.

You can check general reports on all manual messages and review every report separately. The general table displays the following:

  • Message name;

  • Last sending date;

  • Number of sent messages;

  • Percentage and number of read messages;

  • Percentage and number of message replies;

  • Percentage and number of leads who clicked on link in the message;

  • Percentage and number of leads who unsubscribed;

 

 

Clicking "Report" will show you the detailed report of your manual message, there you can find the following data:

  • Message ID. It is used for message identification;

  • When the campaign was created;

  • Message type: chat, small pop-up, big pop-up, email;

  • Last time sent. The date and time this message was last sent;

  • Number of sent messages;

  • Percentage and number of read messages;

  • Percentage and number of message replies;

  • Percentage and number of leads who clicked on link in the message;

  • Percentage and number of leads who unsubscribed;

  • Bounced emails;

  • The number of spam complaints.

You can view each of these stats in more detail by clicking the "Details" button or by simply moving to the “Visitors” tab:

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