Auto message statistics

See how effecient the auto message is

You can check the report of any created auto message in Auto -> Auto messages:

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You can see detailed report for every message:

  • How many times it was sent;
  • How many times it was read;
  • How many times leads replied to it;
  • How many times leads clicked on a link;
  • How many leads unsubscribed;
  • Bounced emails (how many times email was marked as bounced).

To check detailed statistics click "Report" button next to the auto message.

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You well see the detailed information about this message:

  • Message ID. It is used to identify messages with different requests.
  • Message type. There are 6 types of messages: chat message, small pop-up, big pop-up, email, webhook, JS running.
  • Auto message creation data.
  • Last time sent.
  • The number of sent messages.
  • The number of read messages and the percentage of the sent messages.
  • The number of replies to the message, and the percentage of the sent number.
  • The number of leads who clicked on the link and the percentage of the sent number.
  • The number of unsubscribed leads.
  • The number of emails marked as "bounced".
  • The number of spam complaints.

The Recipients tab will show all leads the message was sent to, and what actions they did with that.

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Read more about how to configure statisics collection via JS in this article.

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