Some of the leads come to your site, look through something and leave without any "traces".
Leads in Dashly are those who have left some personal information on your website: name, phone number or email. You can find leads in the Leads section. The table shows the information about name, email, last activity time, etc.
Customize the table by adding any other lead properties. Select them from the list:
If a lead doesn't have a name or profile picture, Dashly will set a randomly generated name and picture. A random name is composed of three words: quality + color + object.
Note: these names won't be mentioned in auto messages and won't be transferred to a third party CRM during integration (in this case, Dashly User ID will be transferred). Random names are replaced once the lead gives their name on your site.
You can hide leads from the database. It may happen when you add a wrong lead base, or when you are not sure whether you are going to work with particular leads.
Select one or several leads and click on "Hide".
If the hidden lead visits your site again, sends you a message or makes any other event, they will be displayed in Leads section with all their event history again.
Go to Leads section, open the lead's card, and click on Completely remove the lead.
Leads can be deleted only one by one.