Templates

Templates are needed for quick insertion of a pre-made content into your auto message. You can make a chat, pop-up or email template.

All created templates are kept in Auto section - Templates.

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Creating a template

In order to create a template make several easy steps:

1. Click on "Create new template"

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2. Choose a type of auto message (chat, email, pop-up)

3. Create an auto message the way you regularly do it 

4. Name your template and save it

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5. Templates that are in use have status "Used", the rest have status "Not used".

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Using a template

You can use a template to send both manual and auto messages. To do that you need to choose a needed template while creating a message (for an auto message) or sending a message (for a manual message) by clicking on "Insert content from the template". 

Editing a template

In order to edit an existing template, just click on the template you want to change.

NB: auto messages based on the template you edited won't change!

Deleting a template

To delete a template, press "Delete the template" in the menu of the needed template. 

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